Privacy Policy

Effective Date: 2022/06/12

1. Overview

CTTRrade respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data.

2. Information We Collect

• Personal Information: Name, email, address, date of birth, government-issued ID.

• Usage Data: IP address, device info, pages visited, actions performed.

• Financial Data: Wallet addresses, deposit history, withdrawal logs.

3. How We Use Your Information

• To verify identity and prevent fraud (KYC/AML compliance).

• To process transactions and support trading operations.

• To notify you of updates, changes, or platform announcements.

• To improve platform functionality and customer support.

4. Data Sharing

• With regulatory authorities upon legal request.

• With financial and compliance partners for payment processing or KYC.

• With analytics providers (anonymized and aggregated only).

5. Cookies & Tracking

We use cookies to:

• Enhance user experience.

• Track session data for security.

• Improve site performance and usability.

You may opt out of non-essential cookies through your browser settings.

6. Data Retention

• Personal data is retained for as long as your account remains active or as required by law.

• Inactive accounts may have their data anonymized after 5 years.

7. Your Rights

• Request access to your data.

• Request correction or deletion of your data.

• Object to or restrict processing in certain situations.

8. Security

We employ:

• End-to-end encryption.

• Secure cloud storage.

• 24/7 network monitoring.

9. Changes to this Policy

Users will be notified of significant changes via email or in-app notification.